Our Privacy Policy

Elite Flowers Mexico
Playa del Carmen, Mexico
Effective Date: [Insert Date]

1. Introduction
At Elite Flowers Mexico, we are committed to protecting the privacy and security of our customers. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, purchase our products, or interact with us in any way.

2. Information We Collect
We collect the following types of personal information:

  • Personal Identifiable Information (PII): Name, email address, phone number, billing and shipping addresses.
  • Payment Information: When making a purchase, your payment details are processed securely by third-party payment processors.
  • Order Information: Details about your purchases, including the products and services you have selected.
  • Communication Data: Any messages, inquiries, or feedback you send to us via email, social media, or our website.
  • Technical Data: IP addresses, browser type, and website usage analytics (collected through cookies and tracking technologies).

 

3. How We Use Your Information
We use your personal information to:

  • Process and deliver your orders.
  • Provide customer support and respond to inquiries.
  • Send updates about your order status.
  • Improve our products, services, and website functionality.
  • Send promotional offers and marketing communications (if you opt-in).
  • Comply with legal obligations.

 

4. Sharing of Information
We do not sell or rent your personal information. However, we may share your data with:

  • Payment Processors: To securely process payments.
  • Shipping Partners: To deliver your order.
  • Service Providers: Such as website hosting and analytics companies.
  • Legal Authorities: If required by law or to protect our business and customers.

 

5. Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.

6. Data Protection and Security
We implement industry-standard security measures to protect your personal data. However, no online transaction is 100% secure, so we encourage customers to take their own precautions when sharing sensitive information online.

7. Your Rights
Under Mexican data protection laws, you have the right to:

  • Access, correct, or delete your personal data.
  • Withdraw consent for marketing communications.
  • Request information on how your data is being used.
  • File a complaint with relevant authorities if you believe your rights are being violated.

To exercise any of these rights, please contact us at eliteflowersmexico@gmail.com

8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

9. Changes to This Privacy Policy
We may update this policy periodically. Changes will be posted on our website with the updated effective date.

10. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Elite Flowers Mexico
Playa del Carmen, Mexico
Email: eliteflowersmexico@gmail.com
Phone: +52 998 366 0329

By using our services, you agree to this Privacy Policy.

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